26 January 2012

How to find profitable tenants

This week, we’ve been reminding ourselves of the benefit of testing, and how to find those profitable tenants. You may know that we’ve focused on single let properties over HMO type units in the past.

You see, many of our experiences stem from trying to use our local housing allowance [LHA] model, which we use on single let properties in a HMO environment.

Unlike family’s claiming housing benefit, the single person room model just doesn’t seem to work with tenants claiming benefits.

Let me show you the difference on 2 properties we own that are opposite each other on the same street, of exactly the same size and type, but managed by 2 different letting agents. One letting to LHA tenants claiming benefit and the other to working professionals.

Property 1:
Profitable tenants

Property 2:
Profitable tenants

The difference between the two properties is stunning!

One agent clearly does a better job than the other [even managing to provide such amazing things as monthly rental statements!], but most of this is down to the fact that single benefits claimants attracted to HMO accommodation appear to have a higher propensity for being in and out of prison, involved with drugs [we took 130 needles out of one we cleared after sacking a terrible agent!] and theft.

These factors mean that other tenants in the building move out a lot more often, creating huge voids and non payment of rent for the tenants who end up in prison.
Of course, the agents involved in both of these models told us up front how much each investment strategy would work, so the question arises, how do you decide which route/letting agent to go with when making the decision on which strategy to follow?

Testing IS the ONLY way…Profitable tenants

An early mistake we made investing in property was to rely on what we had been told by people and market participants about expected returns…

We would often find a model that we believed worked, and quickly purchase a large number of units, outlaying capital on
refurbs without first securing the income stream.

These days we frequently try new things, but if we want to try a new model we will often do the following things:

1. Test the market and tenants for the property type as above
2. or buy a few properties at any one time

AND then test the return from the LHA tenant and one with a private tenant with different managing agents.

We will then assess the results after around 6 months and start to move in the direction which seems to be working.

Due diligence is all good, but it can only take you so far: you then need to just jump in at the shallow end, and make sure you watch like a hawk, keeping track of the financials on a monthly basis, with a view to scaling later.

If you go as far as you can see, you will then see enough to go even farther” — John Wooden


Invest for Freedom, Choice & Profit

 

Rob Moore & Mark Homer
Co-Founders of the Progressive Companies
Full Time Property Investors
Double Best Selling Property Authors
Over 350 Properties Bought & Sold

Rob & Mark

Rob & Mark


© Progressive Property Education LLP 2011


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20 January 2012

Dealing with freeholders and leasehold advice

Do you have any leasehold flats? Have you ever asked yourself if leasehold or freehold is better? Ever been worried about excess leasehold charges or being held to ransom by management companies?

Then read on, you'll enjoy this!

It is commonly the case in this country that flats and apartments are leasehold, meaning you own the internal fabric but not the collective external fabric or land; which means dealing with freeholders who control that aspect of a flat or apartment

Leasehold advice: We generally avoid new build flats as these often have the highest ground rent and service charges – frequently £1000+ and sometimes up to £4000+ per year, often eroding most of your net Cashflow, and way over the cost of the same services in a freehold house.

You often find London style management companies behind the buildings with the highest charges, which is why we prefer to buy buildings where the freeholder is the local authority or council. These 'institutions' to behave much more reasonably, with lower charges and less 'surprises.'
Leasehold advice
Whilst many private freeholders are perfectly reasonable, there are a good number who see YOU as a good investment, and put often frequent, unnecessarily big bills in when they are looking to boost their returns.

Service charges of over £500 a year that include building insurance rarely feel like good value, but many can be much more. I have seen examples in London at £20k a year. Even more distressing is when you get a bill from a freeholder for 'repairs' and 'maintenance.'

A grey area that is commonly used to inflate real costs of works is roofing (a favourite), external works/windows, landscaping and so on.

Often unnecessary or bumped up, playing on your fear of a lack of control or understanding of the law.

A recent example Rob and I encountered is on a flat which we purchased in March 2011. Within 2 months we had a bill – actually a 'demand' for £6000. This represented a quarter share in a bill for works to the externals and roof of the building which houses 4 flats.

When I asked for a schedule of proposed works, I got a list of costs without any explanation or proper breakdown of what they related to. After viewing the property and talking to other residents, I found they had pulled a similar stunt 3 years ago and extorted over £4000 per flat for works that the residents could not see.

Like last time, the residents all paid up when they received the latest demand -they just assume that there is nothing they can do about it (thats not to say that they weren’t seething). The conveyancing solicitors who are not specialised in this area, (that they often turn to) advised them to pay it following threats of county court action.

People often assume that the freeholder will automatically win, and their credit record will suffer. Even if the county court does find against you, as long as you pay what the judge has decided you owe within a month, it won’t show on your credit file, so it’s worth NOT backing down at the threat of legal action.

I can’t emphasise the importance enough of finding a solicitor with the specific knowledge in this area who is able to challenge the other side. Forget standard 'sausage machine' conveyancers, you need a commercial property/lease specialist. You can find one with many other really useful information on this area here:

http://www.lease-advice.org

Landlord

The first thing to check in a situation like this is whether the correct consultation process has been followed in accordance with section 20.

Within this the freeholder will make their list of proposed works, and the leaseholders have a right to challenge this by insisting on quotes from other contractors.

If you can be bothered (and you should) to do this, you should be able to find eye watering differences in the estimates that come back.

We make it our business practice to get a variety of quotes, and it pays off almost every time.

The next step if this fails (for us) was to set up a 'right to manage' company. You need to get 50% of the leaseholders in the building to agree to this (in our case 1 other) and if the works haven’t commenced, you shouldn’t really have to pay the freeholder very much apart from survey fees.

You can then collectively manage the process of insuring and maintaining the building, reducing ongoing service charges, insurance and maintenance costs.

You can also take the freeholder to the 'Leasehold Valuation Tribunal' who also deal with disputes over the cost of lease extensions (among other disagreements). The tribunal chairmen are often sympathetic towards the leaseholder anyway, and if you can prove that costs are exorbitant, you are likely to win. In our case a £6k bill is going down to around £1000 and we are now managing the property ourselves through a RTM company….

Definitely worth our time – and yours!


Invest for Freedom, Choice & Profit

 

Rob Moore & Mark Homer
Co-Founders of the Progressive Companies
Full Time Property Investors
Double Best Selling Property Authors
Over 350 Properties Bought & Sold

Rob & Mark

Rob & Mark


© Progressive Property Education LLP 2011


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1 January 2012

Progressive 2012 Property Predictions

In full crystal ball style, here are the top 10 Progressive Property predictions for 2012 below…

[Please comment below, your views inspire us...]
Disclaimer Alert – though we've been practicing (daily) seeing the future, it's a skill still in 'beta' phase ;-)

Here they are:

1. Getting traditional mortgage finance will not get any easier

2. Getting private & JV finance will

3. A bigger gap will grow between the 'helpless' masses & the proactive, self-responsible Property Entrepreneur

4. Bob Geldof will shock, surprise but inspire the serious Property Investors at the 2012 Property SuperConference

5. Your Property results will not change any faster than you do

6. No Deposit Down Multi-Let will be the new 'nothing down' income producing strategy of 2012 – watch out for: 'Multi-Let Without the Sweat'

7. Motivated Sellers will increase, & good discounts will hold

8. Rental demand will increase

9. Your Personal Branding & Relationships will be your most valuable asset of 2012

10. Mark's spreadsheets will take on a whole new level of anal-ysis :-)

Please add your own thoughts and predictions, and at the end of the year we'll look back together and evaluate your results



Invest for Freedom, Choice & Profit

Rob Moore & Mark Homer
Co-Founders of the Progressive Companies
Full Time Property Investors
Double Best Selling Property Authors
Over 350 Properties Bought & Sold

Rob & Mark

Rob & Mark


© Progressive Property Education LLP 2011


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23 December 2011

Property Investment Poem

We thought you would like this Property Investors’ poem
below…

“I hesitate to make a list, of all the countless deals I’ve missed;
Bonanzas that were in my grip, I watched them through my fingers slip;

The windfalls which I should have bought, were lost because I over thought
I thought of this, I thought of that, I could have sworn I smelled a rat;

And while I thought things over twice, another grabbed them at the price;
It seems I always hesitate, then make up my mind when it’s much too late;

A very cautious man am I, and that is why I never buy;
Property Poem
When Tucson was cheap desert land, I could’ve had a heap of sand;

When Phoenix was the place to buy, I thought the climate was much too dry;

Invest in Dallas – That’s the spot!” But my sixth sense warned me I should not.

The golden chances I had then, are lost and will not come again.

Today I cannot be enticed, for in 1977 everything is so overpriced.
The deals of yesteryear are dead, the market’s soft and so’s my head.

At times a teardrop drowns my eye, for the deals I had but did not buy;
And now life’s saddest words I pen, If only I’d invested then!"


Invest for Freedom, Choice & Profit

 

Rob Moore & Mark Homer
Co-Founders of the Progressive Companies
Full Time Property Investors
Double Best Selling Property Authors
Over 350 Properties Bought & Sold

Rob & Mark

Rob & Mark


© Progressive Property Education LLP 2011


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