This week, we’ve been reminding ourselves of the benefit of testing, and how to find those profitable tenants. You may know that we’ve focused on single let properties over HMO type units in the past.

You see, many of our experiences stem from trying to use our local housing allowance [LHA] model, which we use on single let properties in a HMO environment.

Unlike family’s claiming housing benefit, the single person room model just doesn’t seem to work with tenants claiming benefits.

Let me show you the difference on 2 properties we own that are opposite each other on the same street, of exactly the same size and type, but managed by 2 different letting agents. One letting to LHA tenants claiming benefit and the other to working professionals.

Property 1:

Profitable tenants

Property 2:

Profitable tenants

The difference between the two properties is stunning!

One agent clearly does a better job than the other [even managing to provide such amazing things as monthly rental statements!], but most of this is down to the fact that single benefits claimants attracted to HMO accommodation appear to have a higher propensity for being in and out of prison, involved with drugs [we took 130 needles out of one we cleared after sacking a terrible agent!] and theft.

These factors mean that other tenants in the building move out a lot more often, creating huge voids and non payment of rent for the tenants who end up in prison.

Of course, the agents involved in both of these models told us up front how much each investment strategy would work, so the question arises, how do you decide which route/letting agent to go with when making the decision on which strategy to follow?

Profitable tenants

Testing IS the ONLY way…

An early mistake we made investing in property was to rely on what we had been told by people and market participants about expected returns…

We would often find a model that we believed worked, and quickly purchase a large number of units, outlaying capital on
refurbs without first securing the income stream.

These days we frequently try new things, but if we want to try a new model we will often do the following things:

1. Test the market and tenants for the property type as above

2. or buy a few properties at any one time

AND then test the return from the LHA tenant and one with a private tenant with different managing agents.

We will then assess the results after around 6 months and start to move in the direction which seems to be working.

Due diligence is all good, but it can only take you so far: you then need to just jump in at the shallow end, and make sure you watch like a hawk, keeping track of the financials on a monthly basis, with a view to scaling later.

If you go as far as you can see, you will then see enough to go even farther” — John Wooden

Rob Moore
Rob Moore

Co-Founder of Progressive Property, entrepreneur, investor , author of 6 Amazon and Audible Best-sellers, prolific podcaster, two-time Public Speaking World Record Holder, Founder of The Rob Moore Foundation