Frequently Asked Questions

ATTENDING YOUR IN-PERSON COURSE

Where is the Progressive Training Academy?

Progressive Property Academy, 8 & 9, Office Village, Forder Way, Cygnet Park, Peterborough PE7 8GX.

What time does my in-person course start and finish? Where do I find this information?

Our start and finish times vary depending on the course and trainer. All of this information will be in your confirmation email that you will receive upon purchase. You will also receive a reminder email the week before the event with a reminder of your course details.

What do I need to prepare for my in-person course?

You don’t need to prepare anything. We’ll provide you with all of the information and insight to get you started on your property investment journey.

Do I need to bring anything to my in-person course?

You only need to bring something to take notes on: a laptop, tablet or notepad and pen.

How do I get to the Progressive Training Academy?

We are only a 10-minute drive from Peterborough train station. If you are not driving, we recommend getting a train here and then catching a taxi or Uber to the academy. You can also get the number 6 Citi bus from the train station to the academy, it runs every 20 minutes.

Where can I park? 

The car park at our centre is reserved for staff and those that work in the business park only.

There is a free, all-day, car park behind click and collect at the Tesco Extra at the Serpentine Green shopping centre, located just a short 10-minute walk from our training academy. Postcode PE7 8BD. We recommend that our delegates park here.

NOTE: On Sundays (before 8am and after 4pm) delegates need to use the entrance close to Tesco Shopping Centre as barriers at the roundabout next to petrol station are closed.

Where is the best place to stay when attending a course? 

We recommend that our delegates stay at the Premier Inn Peterborough (Hampton) hotel. This offers affordable rates and is only a 10-minute walk from our training academy. It is also walking distance from several restaurants, a shopping centre and Tesco Extra.

Will meals be provided?  

This depends on your course start time and duration. Further details on this can be found in your confirmation email.

Can I bring a guest?

This depends on what course you’ve booked. Contact our friendly Customer Engagement Team on 01733 898 557 and they will let you know.

What time does my online course start and finish? Where can I find this information?

Please speak to the Event Manager running the training on the day to notify them and they can ensure you receive any documentation presented on completion of the day.

What if I need to leave early?

Our start and finish times vary depending on the course and trainer. All of this information will be in your confirmation email that you will receive upon purchase. You will also receive a reminder email the week before the event with a reminder of all your course details.

What equipment do I need for my online course?

You need to be able to access the course via a laptop or desktop computer and have a stable Internet connection. 

Some of our online courses are hosted on GoToWebinar, please download this prior to your course. Some of our courses are hosted on Zoom, please download this prior to your course.

We will confirm which platform you need to use for your course in the confirmation email you receive upon purchase.

We also advise you to take notes during the course.

When and how will I receive my login details for an online course?

You will receive your course login details approximately 48 hours after your purchase.

This will be sent to you from our training platform called ‘KAJABI’ If you have not received this please email our Customer Care Team on [email protected].

Who do I speak with if I have technical problems when doing a course from home or remotely?

We advise that you email [email protected] or call our Customer Engagement Team on 01733 898 557

ATTENDING YOUR ONLINE COURSE

What time does my online course start and finish? Where can I find this information?

Our start and finish times vary depending on the course and trainer. All of this information will be in your confirmation email that you will receive upon purchase. You will also receive a reminder email the week before the event with a reminder of all your course details.

What time does my online course start and finish? Where can I find this information?

Our start and finish times vary depending on the course and trainer. All of this information will be in your confirmation email that you will receive upon purchase. You will also receive a reminder email the week before the event with a reminder of all your course details.

What do I need to prepare for my in-person course?

You don’t need to prepare anything. We’ll provide you with all of the information and insight to get you started on your property investment journey.

Do I need to bring anything to my in-person course?

You only need to bring something to take notes on: a laptop, tablet or notepad and pen.

How do I get to the Progressive Training Academy?

We are only a 10-minute drive from Peterborough train station. If you are not driving, we recommend getting a train here and then catching a taxi or Uber to the academy. You can also get the number 6 Citi bus from the train station to the academy, it runs every 20 minutes.

What do I need to prepare for my online course? 

You don’t need to prepare anything. We’ll provide you with all of the information and insight to get you started on your property investment journey.

What equipment do I need for my online course?

You need to be able to access the course via a laptop or desktop computer and have a stable Internet connection. 

Some of our online courses are hosted on GoToWebinar, please download this prior to your course. Some of our courses are hosted on Zoom, please download this prior to your course.

We will confirm which platform you need to use for your course in the confirmation email you receive upon purchase.

We also advise you to take notes during the course.

When and how will I receive my login details for an online course?

You will receive your course login details approximately 48 hours after your purchase.

This will be sent to you from our training platform called ‘KAJABI’ If you have not received this please email our Customer Care Team on [email protected].

Who do I speak with if I have technical problems when doing a course from home or remotely?

We advise that you email [email protected] or call our Customer Engagement Team on 01733 898 557

PAYMENT & CANCELLATION QUESTIONS

How can I pay for my course?

You can pay for your course online via our website when you reserve your place by credit or debit card. Or, you can call our Customer Development Team on 01733 898 557 and they will take your payment details over the phone. You can also pay for our online courses through our website.

Do you provide a payment plan for your property investing courses?

Please feel free to speak to one of our team about this on 01733 898 557 and someone will be able to help.

What payment methods do you accept?

We accept all major credit and debit cards. 

Do you have any group discounts/corporate/staff packages for courses?

We offer a 1.5 discount. This means if your business or life partner wants to attend the course with you, the second person gets charged at half price.

What happens if I need to cancel or postpone my course?

If you have booked a Discovery Day, please call our Customer Engagement Team on 01733 898 557 and they will advise the best next steps. If you are due to attend a Delivery Course or ongoing mentorship, please contact your Business Development Manager who will advise the best next steps.

If I can’t attend the entire course, can I reschedule the days I missed?

If you have booked a Discovery Day, please call our Customer Engagement Team on 01733 898 557 and they will advise the best next steps. If you are due to attend a Delivery Course or ongoing mentorship, please contact your Business Development Manager who will advise the best next steps.

TRAINING ACADEMY QUESTIONS

Does the Progressive Training Academy have wheelchair access?

Yes, we have an accessibility lift.

Is there a dress code?

Our dress code is business casual and we advise you to bring extra layers just in case.

Do you have a prayer room?

No, however please speak to a member of the team who will do their best to make accommodations for you.

Do you have free WiFi access at the academy?

Yes, please speak to a member of our team if you have any trouble connecting to the WiFi.

Are there shops or restaurants near the academy?

Yes, we’re just a short 5-minute walk from Starbucks, Chiquito, Harvester Pavilions and Frankie & Benny’s.

We’re also a short 10-minute walk from McDonald’s, Toby Carvery, Krispy Kreme, KFC, Costa Coffee, Marks and Spencer Foodhall, Tesco Extra and Serpentine Green shopping centre.

If I can’t attend the entire course, can I reschedule the days I missed?

If you have booked a Discovery Day, please call our Customer Engagement Team on 01733 898 557 and they will advise the best next steps. If you are due to attend a Delivery Course or ongoing mentorship, please contact your Business Development Manager who will advise the best next steps.

GENERAL QUESTIONS

How many people attend your in-person courses?

Our training academy can hold up to 150 people.

How long do your courses last?

Depending on what course you book, they can last anywhere from 1-5 days to 12 months.

Do you offer courses at the weekends or in the evenings?

Our in-person courses vary, some take place during the week, others at weekends and some cover both weekdays and weekends. Our online courses are self-paced at your convenience and leisure.

Will I get notes and information to take away with me at the end of my course?

We advise all of our delegates to bring something with them to take notes on throughout the course. Some trainers and courses will give away additional notes.

What experience do your trainers/speakers have?

Our trainers and speakers are expert property investors. They are some of the biggest names in property investment in the UK. Our trainers have got years of property investing experience covering a wide range of strategies. They have “walked the walk”, made mistakes and overcome obstacles so that you don’t have to.

What type of people come on your courses?

We teach a variety of people, from those who already have a few property investments to those who are complete newbies to the field. Our delegates range from business owners to single parents to those struggling with debt and more. Our courses are not restricted to a certain type of person - everyone is welcomed.

What type of people come on your courses?

We teach a variety of people, from those who already have a few property investments to those who are complete newbies to the field. Our delegates range from business owners to single parents to those struggling with debt and more. Our courses are not restricted to a certain type of person - everyone is welcomed.

I don’t live near Peterborough, are there courses closer to me?

At this time we are only holding live events at our training academy in Peterborough. However, Peterborough's central location makes it easy for anyone in any part of the UK get there. We have even had people come from overseas to our training academy in Peterborough to attend a course.

What are your office opening hours?

Monday - Thursday: 8am - 7pm

Friday: 8am - 6.30pm

Saturday: 9am - 5pm

Will I receive one to one support when doing a course?

Yes, the trainer will always be on hand to answer any questions you may have.

COVID-SAFETY QUESTIONS

What COVID-safety measures have you got in place for your courses?

Temperature checks will be performed upon arrival to the training academy. If you have a temperature above 37.8C we will require you to take one of our lateral flow tests and await the results before entering the building. If you test positive, we will rebook your course however we will not be liable to any expenses incurred.

For the time being, we will unfortunately NOT be providing tea and coffee. However, we will continue to provide water coolers with disposable cups. 

We will provide lunch for our multiple day courses. However, this will now be prepackaged and can be collected from a ‘Grab & Go’ station if required.

For the time being, we will unfortunately NOT be running post-event dinners.

During the breaks and intervals our speakers will unfortunately not be available for private conversations. However, they will perform additional Q&A sessions at the end of each day to answer questions.

Unfortunately, we will not be able to provide pens or notepads during this time so we ask that you bring your own.

Unfortunately, we will not be able to present our visitors with lanyard badges at this time.

Do I have to wear a mask or visor? Will these be provided?

After the 19th of July 2021, you are welcome to continue wearing a mask, however, we will not be enforcing this rule. We have spares if you have forgotten to bring one.

Do you have hand sanitising stations?

Yes, hand sanitisers have been mounted to the walls at all entry points, to ensure staff and visitors sanitise hands on entering our training academy. They have also been placed inside every meeting room.

Will you be implementing social distancing?

After the 19th of July 2021, you are welcome to keep at a social distance, however, we will not be enforcing this rule.

How often does your Training Academy get cleaned?

Thorough cleaning is carried out at the end of every day.